REFUND POLICY
Refund policy for digital services supplied by MORGAN RETAILERS through TheFullStack Guys. Last updated: 17 September 2026. This policy is subject to your project agreement and rights that cannot be excluded under applicable law.
MORGAN RETAILERS is the business and brand operating this website. TheFullStack Guys is the website name only, not a separate contracting business. GSTIN: 07ANVPC6122B1ZA. Business address: 1st Floor, House No-29, Tiggipur, New Delhi, North Delhi, Delhi, PIN 110036, India.
If you cancel before work begins, request return of unused funds. Any deduction must relate to an actual, reasonable, non-recoverable cost that was disclosed and authorized; we will explain the calculation. We do not use an undisclosed blanket administrative charge.
We assess work completed against agreed milestones and the usable deliverables provided. Payment for correctly completed and accepted work is normally retained, subject to defects and mandatory rights. Unused prepaid amounts for undelivered work are considered for refund after any agreed, lawful, documented deductions. We provide an explanation rather than relying solely on a non-refundable label.
Report the issue with the agreed requirement and relevant examples. Where appropriate, we will offer a reasonable correction period. If the agreed service cannot be supplied or a material problem cannot be resolved, a proportionate refund, cancellation, or another remedy may be due under the contract and applicable law. Acceptance does not waive remedies that cannot legally be waived.
Domains, licenses, hosting, themes, platform charges, and other third-party costs follow their provider’s terms. We will identify costs already committed with your approval and pursue any available recovery where appropriate. Fiverr or Upwork orders also follow the platform’s dispute and payment process. Neither platform rules nor this policy remove non-excludable rights.
For privacy requests, corrections, complaints, or project support, use the website inquiry form or write to Morgan Retailers at our business address. State that your request concerns TheFullStack Guys so we can route it correctly. Include the invoice or project reference, payment date, issue, and requested resolution. Do not send full card or account credentials. We will confirm the outcome and, for an approved refund, the amount, payment route, and expected processing time in writing. Refunds normally return through the original payment method where available; provider processing times vary.
Contact us promptly about delays or defects. We will review who controls the delay and its effect on delivery. Client changes or missing materials may require a revised schedule or quote, but do not automatically forfeit all unused funds. The advertised support period and any specific remedies are defined in your project agreement. Statutory remedies remain available.